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let's start with the basics that apply to all wood wick candles, including ours!

wooden wicks are more delicate than traditional cotton wicks and can take more care and patience to maintain.

we’re obsessed with wooden wicks (obviously) because they provide a unique & delightful experience, but because our wicks are cut from untreated wood, there may be slight variances in the thickness and grain of each wick. as a result, each candle may have a slightly different burn and may require extra maintenance. please read the below for full guidance on how to properly light and maintain your new candle:

1. on the first burn, allow the wax to fully melt to the edge of the can, both on the first burn and consecutive ones! (2-3 hours max) do this by breaking off the TOP black bits of the wick with your fingers, or use nail clippers (weird but it works!) to shorten the wick to be about 1/8″ – 3/16″. 

2. on every new burn, re-trim the wick to 1/8." the shorter height allows the wax to capillary up the wick to feed the flame properly. always allow enough time for the wax to melt to edge of can before blowing out.

3. do NOT burn the candle for longer than 2-4 hours at a time. it's time for a new candle when there is 1/2" wax remaining.

hot tip

our wooden wicks light best with a long lighter (hold it 5-8 seconds when lighting to give more fuel to the wick).

if you think you've over trimmed the wick, use a butter knife to scrape out a bit of wax directly underneath the wick and relight with a BBQ lighter, or try this method here.

note

if your candle starts to tunnel, your wick can have troubles staying lit. if the tunnel isn't terrible - oftentimes it can be fixed.

how? use a butter knife to carefully take out the tunnelling wax to level out the surface or try the tin foil method here.

noticing a bit of wax "hang-up" on the edge of the tin even though you've burned the candle for 4 hours on the first burn? it's normal! the wax will melt down and correct itself in the middle of the candle gets hotter over time.

ps: the container may be hot when candle is lit.

do's and don'ts

read our blog to learn more here or head to our Instagram Reels for more tips.  

as always, please follow the warning instructions located on the bottom of your candle.

• always burn your candle within sight.  do not burn the candle for longer than 3 hours at a time.

• keep burning candles away from flammable materials, children and pets.

• do not light on or near any objects that can catch fire, and do not place on or near other heat sources.

• burn candle on heat resistant surfaces only.

• do not allow any dust, debris, wick trimmings, or any other materials collect in the wax by keeping your lid on when not in use and removing all wick trimmings from the vessel.

• do not place your candle in a draft filled area such as a hallway, near a window or by a fireplace.