on first burn, let wax reach a full melt pool to avoid tunneling. (around 2 hours) with every consecutive burn, keep wick trimmed to about 1/8 - 3/16” inch. do this by pinching off the curled bits of the black, not the entire black portion! it is natural for the flame to dip in and out on different burns, so long as it does not fully go out. for best results, use a long lighter (hold it to the wick for about 5 seconds) to properly fuel the flame. remember, patience is key here! wood wicks take time to maintain as they are essentially mini fireplaces. :)
for more tips and troubleshooting, please read our full guide here.
to avoid fire hazard, never leave a burning candle unattended and always light on a heat proof surface. keep out of reach of flammable objects, pets, children, or anything that may catch on fire. do not burn the candle for more than 4 hours at a time. stop use when only 1/2” of wax remains.